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The WARSAW SCHOOL OF COMMERCE has issued a Tender notice for the procurement of a 24-Month Technical Support Service for Netapp Fas 8300 Ha in the Poland. This Tender notice was published on 07 Mar 2026 and is scheduled to close on 12 Mar 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 137285014, while the tender notice number is ACOZ.25.2.16.2026 and Registering on the platform.
Procurement Summary
Country: Poland
Summary: 24-Month Technical Support Service for Netapp Fas 8300 Ha
Deadline: 12 Mar 2026
Posting Date: 07 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 137285014
Document Ref. No.: ACOZ.25.2.16.2026
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The subject of the order is to provide technical support for a period of 24 months for the NetApp FAS 8300 HA S/N: JHM-496585 storage system from the date of termination of the current support while maintaining continuity, i.e. from April 12, 2026. As part of the implementation subject of the Agreement, the Ordering Party receives support from the manufacturer or authorized representative, including: a) 24-hour reception of notifications via: www, e-mail, telephone; b) Response time to reporting a failure: 4 hours; c) Service provided remotely or locally by an authorized engineer 24 hours a day, 365 days a year; d) Diagnosing reported failures and problems 24 hours a day, 365 days a year; e) Installation of spare parts by an engineer; f) Remote assistance at the device installation site in the scope of installation of software updates and patches;g)Telephone service provided 24 hours a day, 365 days a year;h)Possibility of communication with engineers via e-mail and telephone;i)Uniform technical support - one point contact from the moment of reporting to solving the problem;j)Access to the technical support website of the Device manufacturer to the extent enabling downloading new versions of firmware or drivers;k)Proactive system review. At least twice - at the beginning and halfway through the contract;l) Software update once a quarter; m) Access to spare parts; n) Possibility to keep disks that have failed; o) Possibility to purchase an option with a guaranteed...
Province: MAZOWIECKIE
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