TRAINING PROVIDER for 3-days Certified Guest Service Professional Course (Batch 3) Tender

Procurement Summary

Country : Philippines

Summary : TRAINING PROVIDER for 3-days Certified Guest Service Professional Course (Batch 3)

Deadline : 17 Aug 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 25830900

Document Ref. No. : PR No. 166

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : DEPARTMENT OF TOURISM - REGION XI
Judy G Lagura
Administrative Officer / Designated Supply Officer
5th Floor LANDCO Corporate Center, Bajada
Davao City
Davao Del Sur
Philippines 8000
63-82-2210070
63-082-2216955
judylagura@yahoo.com.ph
Philippines
Email :judylagura@yahoo.com.ph

Tender Details

TRAINING PROVIDER for 3-days Certified Guest Service Professional Course (Batch 3)

Title: CERTIFIED GUEST SERVICE PROFESSIONAL (CGSP)

Duration: 3 days

Location: within Davao City

Persons to be trained: Minimum of 30

Requirement: Assessment and Certification (it must be internationally-recognized, patented and copyrighted)



MINIMUM REQUIREMENTS FOR SUPPLIERS



i⤠Must be PhilGEPS registered;

i⤠Must have the authority to re-sell or distribute the certification course;

i⤠Must be able to provide a Trainer-Facilitator with extensive experience specifically in guest service training for frontliners in the tourism industry;

i⤠Must have facilitated and conducted similar trainings in the past;

i⤠Must be able to demonstrate practical/hands-on modules of training

i⤠Must be able to submit a training plan

-c Proposed training program details, which will address the requirement of the client and includes program objectives, program schedule, assessment methods.

-c Details of the trainers who will deliver the program including qualification and years of practical experience in the field.

-c Training methodology and approach to be taken and should include a description of the various training techniques to be used, such as demonstration, practical exercises, role plays, case studies, tests, etc.

-c Training supports to be used during the program, such as handouts, videos, online learning, and other materials.





SCOPE OF WORK/DELIVERABLES



i⤠Carry out the training program such as preparatory, during, and post activities to include conduct of pre and post-test, and gathering of feedback evaluation and analysis;

i⤠Able to provide highly qualified resource person(s) and facilitators, and must be a Certified Guest Service Professional (CGSP);



Other Information

Please contact directly Ms. Everyl T. Rosalada, DOT XI Procurement Staff at Telephone No. (082) 225-1940

Closing Date : 2018-08-17

Documents

 Tender Notice