To appoint a suitably qualified contact center to provide operational services to... Tender

Procurement Summary

Country : Bahrain

Summary : To appoint a suitably qualified contact center to provide operational services to the telecommunications market consumers such as, responding to their enquiries calls about the tra, explaining and logging complaint procedures to the callers and follo

Deadline : 12 Dec 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 28562351

Document Ref. No. : TRA/RFP/2018/054

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : TELECOMMUNICATION REGULATORY AUTHORITY
Mahmood Abdulnabi
Address1 : LMC Tower, 5th Floor
Address2 : Building 852, Road 3618, Block 436
City : Seef District
Country : Bahrain
Telephone : 17520000
Fax : 17532125
Bahrain
Email :m.abdulnabi@tra.org.bh
URL :www.tra.org.bh

Tender Details

To appoint a suitably qualified contact center to provide operational services to the telecommunications market consumers such as, responding to their enquiries calls about the tra, explaining and logging complaint procedures to the callers and follow-ups, responding to enquiries about the tra's services and reporting the contact center's performance and recommendations
initial bond (bhd) : 500.000
tender fee (bhd) : 15.000
opening date : 13-dec-2018 08:00
closing date: 12-dec-2018 13:30

Documents

 Tender Notice