SOUTHERN WATER SERVICES LTD. has floated a tender for Tailored debt collection - debt management system. The project location is United Kingdom and the tender is closing on 30 Sep 2017. The tender notice number is prj_555, while the TOT Ref Number is 14965901. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : United Kingdom

Summary : Tailored debt collection - debt management system

Deadline : 30 Sep 2017

Other Information

Notice Type : Tender

TOT Ref.No.: 14965901

Document Ref. No. : prj_555

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : SOUTHERN WATER SERVICES LTD.

United Kingdom
Email :steven.kane@southernwater.co.uk

Tender Details

Tailored debt collection - debt management system





project description - please note there is no further information at this time and emails will not be responded to. As soon as further details/timings are known this note will be updated. Historically, many water companies have struggled to collect outstanding arrears from their household customers. This has an impact on the average cost to serve of a water company. Southern water is seeking to improve its overall cost to serve and debt performance, and is seeking to determine how a single partner could assist with this challenge. Southern water believes that by placing its customers firmly at the centre of all processes, it can reduce its overall debt position. By leveraging customer data, through its transition to full data sharing (fds) and new debt management system (dms), southern water will develop a deeper understanding of its customers in debt. This procurement opportunity will enable southern water to implement a new dms within it`s environment, purchase data (fds) from a partner which can regularly be migrated to dms. Consultancy on champion challenger paths will be ongoing through the life of the contract, to improve the debt position of southern water. The estimated release of the tender is august/september, where additional information will be released. A contract notice will be issued in due course.

notes -

work category - services

procurement route - eu-negotiated

listing deadline - 30/09/2017 11:00

contract start date - 02/01/2018

contract duration -

estimated value of contract -

Documents

 Tender Notice