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Supply, Configuration, Implementation, Maintenance and Support of Helpline System Tender

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UNDP has floated a tender for Supply, Configuration, Implementation, Maintenance and Support of Helpline System. The project location is Fiji and the tender is closing on 05 Oct 2018. The tender notice number is RFP/FJI10-11-18, while the TOT Ref Number is 26821262. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Fiji

Summary : Supply, Configuration, Implementation, Maintenance and Support of Helpline System

Deadline : 05 Oct 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 26821262

Document Ref. No. : RFP/FJI10-11-18

Competition : ICB

Financier : United Nations Secretariat

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : UNDP
Email: procurement.fj@undp.org
First name: Ronald
Surname: Kumar
Telephone country code: Fiji (+679)
Telephone number: 3312500
Fiji
Email :procurement.fj@undp.org

Tender Details

Tender are invited for Supply, Configuration, Implementation, Maintenance and Support of Helpline System

Deadline : 05-Oct-2018 23:59 (GMT 13.00)

Published : 17-Sep-2018

Type of Notice : Request for proposal

Beneficiary Country/Territory : Fiji

Reference : RFP/FJI10-11-18

Description : The Legal Aid Commission wishes to reach a wider community than it currently does through its existing Legal Aid offices, by harnessing technology to enable people to access its services through a phone Helpline. Existing statistics show the majority of adults in Fiji have a mobile phone subscription, making the country ripe for this type of initiative.

Providing a toll-free legal aid advisory helpline will ensure that more people can benefit from access to legal professionals and their advice, in particular, the large number of Fijians living in outlying areas that cannot easily access Legal Aid offices.

The proposed Legal Aid Helpline is one measure to assist those who, for whatever reason, are unable or unwilling to physically come to a legal aid office. In an impoverished society, where people do not have the resources or the legal awareness, a toll-free Legal Aid Helpline provides an affordable and accessible way to provide legal advice and assistance to people outside of urban centres.

In particular, a toll-free helpline ensures easier, cheaper access to legal services for more people as they do not have to pay for either travel or advice. Experience has also shown that a phone service also makes the first contact to formal justice services seem more informal and approachable.