Strategy Technology Advisory and Managed IT Services Tender, Liberia - 50887590

Procurement Summary

Country : Liberia

Summary : Strategy Technology Advisory and Managed IT Services

Deadline : 12 Mar 2021

Other Information

Notice Type : Tender

TOT Ref.No.: 50887590

Document Ref. No. :

Competition : ICB

Financier : Other Funding Agencies

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : LAST MILE HEALTH
Zieh Town, Liberia
Liberia
Email :proposals@lastmilehealth.org

Tender Details

Request for proposals are invited for Strategy Technology Advisory and Managed IT Services

Across all 225 employees
Assessment, deployment, and management of a cybersecurity program
Assessment, deployment, and management of a data-backup program
Assessment, deployment, and management of endpoints, patching, and 200+ device remote management
Systems administration for core business systems, including G-Suite, communications tools, Office 365, and file sharing; potential for additional systems administration related to Salesforce and Netsuite.

Across 70 employees based in the U.S. and across Africa (excluding Liberia)
Technology onboarding, including hardware purchase and set-up (inc. vendor and price recommendations), systems assignment, hardware shipment, and training
Help desk support related to individual employee hardware and software needs
Asset management

For Global Services leadership (as needed)
Assessment and deployment of new enterprise systems
Development and advice on technology policies, including policies related to: cybersecurity, hardware and software usage, internet and email usage, data storage best practices, best practices, ownership, data use agreements, data privacy, and acceptable use; advisory on applicable laws, codes, and regulations.
Ability to provide technology analytics, including data on performance, threats, and usage.
Advisory on IT budget and planning, project management, disaster recovery, process improvement, procurement and vendor management
Advisory on staffing capacity required to provide support to a managed IT service in diverse geographies and remote locations
As needed employee training and capacity building topics may include
Training on how to use systems for general staff
Training on systems for IT staff and administrators
Anti-phishing training
Cyber security best practices
As needed consulting on business technology needs

Documents

 Tender Notice