Replace the Current Outdated Case Management Software (and Supporting Tools) Tender

Procurement Summary

Country : Australia

Summary : Replace the Current Outdated Case Management Software (and Supporting Tools)

Deadline : 29 Apr 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 31612459

Document Ref. No. : ICWAITR01022019

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : INSURANCE COMMISSION OF WESTERN AUSTRALIA
Phone: +61-892643231, Attn: Grant Forbes
Australia
Email :grant.forbes@icwa.wa.gov.au

Tender Details

Tenders are invited for Replace the Current Outdated Case Management Software (and Supporting Tools)

Investigation & Intelligence Case Management.

The Insurance Commission of Western Australia (ICWA) will be seeking to replace the current outdated case management software (and supporting tools) used by the Investigations & Intelligence Section with a case management and intelligence solution to efficiently manage the following;
detecting deceptive behaviours;
establishing linkages & their relationships;
collecting, collating and disseminating intelligence;
assessing and prioritising notifications (e.g. from fraud analytics and email); and
planning and reporting on an Investigation outcome (case to resolution).
The purpose of this Invitation to Register Interest (ITRI) is to seek input from market participants in the case management and intelligence solution industry to understand what the best fit is for the Investigations & Intelligence Section. This ITRI targets case management solutions for the Investigations & Intelligence Section.

Documents

 Tender Notice