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CITY OF WOLVERHAMPTON COLLEGE has floated a tender for Ra284146 - Mitel Maintenance Support Contract. The project location is United Kingdom and the tender is closing on 26 May 2020. The tender notice number is , while the TOT Ref Number is 43008372. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : United Kingdom
Summary : Ra284146 - Mitel Maintenance Support Contract
Deadline : 26 May 2020
Other Information
Notice Type : Tender
TOT Ref.No.: 43008372
Document Ref. No. :
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
Purchaser : CITY OF WOLVERHAMPTON COLLEGE
Wellington Road Campus Wolverhampton WV14 6BT England
Contact Person : Daniel Harris
United Kingdom
Email :support@multiquote.com
Tender Details
Title : Ra284146 - Mitel Maintenance Support Contract
Location Of Contract : WV14 6BT
Industry : Radio, television, communication, telecommunication and related equipment - 32000000
Value Of Contract : --
Description : The City of Wolverhampton College is seeking a Mitel accredited supplier to provide a Hardware Support Service for three Mitel 3300 MXe controllers. The controllers are located across the College`s three main campuses in Wolverhampton:Paget Road Campus, WV6 0DUWellington Road Campus, WV14 6BTMetro One Campus, WV1 3AHThe maintenance contract is to be let for a two year period commencing 1 June 2020.Suppliers are asked to provide details of their Mitel accreditations.Suppliers are asked to provide two proposals for consideration based on two levels of support:1. 8 x 5 x 4 4 hour Fix - Engineer to arrive onsite with parts and to restore the service within 4 business hours of the call being logged.2. 8 x 5 x NBD Fix - Engineer to arrive onsite with parts and to restore the service before the end of the next business day (NBD) after the call being logged.Suppliers are also asked to provide details of the current resolution statistics and achievement rates against SLA. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA284146. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA284146 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.
Published Date : 20 May 2020
Closing Date : 26 May 2020
Documents
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