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SANDWELL METROPOLITAN BOROUGH COUNCIL has floated a tender for Provision of Avaya Telephony Support and Maintenance. The project location is United Kingdom and the tender is closing on 03 Oct 2019. The tender notice number is , while the TOT Ref Number is 36466999. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : United Kingdom
Summary : Provision of Avaya Telephony Support and Maintenance
Deadline : 03 Oct 2019
Other Information
Notice Type : Tender
TOT Ref.No.: 36466999
Document Ref. No. :
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
Purchaser : SANDWELL METROPOLITAN BOROUGH COUNCIL
Freeth Street,
Oldbury,
West Midlands,
B69 3DB,
United Kingdom
Contact name : Michelle Hackwood
Telephone : 0121 569 2873
United Kingdom
Email :michelle_hackwood@sandwell.gov.uk
Tender Details
Provision of Avaya Telephony Support and Maintenance
Description : Provision of Avaya Telephony Support and Maintenance
Sandwell Metropolitan Borough Council (SMBC) is inviting a suitably qualified Avaya Edge partner with a status level of Sapphire or above to provide a support and maintenance contract relating to our Avaya CS1000e, Avaya Aura Contact Centre 6, Avaya Call Pilot, Avaya 2330 Secure Router, Verint Impact 360 WFO and associated modules and equipment including licencing. Further details are in the Part A document - Section 2. Requirement - specification.
Period of Contract
As an indication the Contract is expected to commence on 28 October 2019 and will be for a period of 1 year until 27 October 2020, with the option for 2 further 12-month extensions on a 1 plus 1-year basis.
Value of Contract
The total estimated value excluding VAT for the entire duration of the contract including all extension options is £150, 000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.
Contractors/Supplier(s) Appointment
On the basis of the Tender submissions the Council will select one supplier to be appointed under the contract to provide the Services in accordance with the published suitability assessment criteria and award criteria as...
Closing Date : 03 October 2019
Value of contract : £120k - £150k
Documents
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