Procurement Summary
Country : Brunei Darussalam
Summary : Maintenance for PABX System
Deadline : 14 Aug 2018
Other Information
Notice Type : Tender
TOT Ref.No.: 25510704
Document Ref. No. : EGNC/PM/4.2/2018.029
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
Purchaser : PUSAT KEBANGSAAN E-KERAJAAN
Simpang 69-18, Jalan E-Kerajaan, Gadong BE1110 Negara
Tel: +673-2424955
Fax: +673-2424940
Brunei Darussalam
Email :procurement@egc.gov.bn
Tender Details
Quotation are invited for Maintenance for PABX System.
Model No: PANASONIC KX-NS1000 IP PBX SYSTEM
Description: - Additional Panasonic NS-1000 System
- Notification for 20 users
- One-Look License
- Software upgrade for existing NS-1000
- DSP Card
- ISDN PRI Adaptor
- Panasonic IP license for 20 users
- Panasonic KX-NT511 IP Extension Set
Lot 1
Contact Person:
Dyg. Samiah
2424955
1.1 Preventive Maintenance Once [1] a month.
[services includes system check, back up,
housekeeping such as proper cabling
arrangement, labeling and others]
y/n
1.2 Corrective Maintenance two [2] hours after receiving
complaint.
[to verify, troubleshoot and rectify operation issues
on the existing PABX system such as no tone,
outgoing barred, etc.]
Response time:
i] Critical [Operation Down] - Less than 2 hours.
ii] Major [Part of operation down] - 2 to 4 hours
iii] Minor [No operation impact] - 1 day
iv] Info [Request for information] - 2 to 4 days
1.3 Operation Maintenance include configuration.
[Changes to PABX system such as outgoing restriction,
extension relocation, new extension line, patching,
additional telephone lines added/bind to extensions,
etc.]
y/n
In case of complete PABX shutdown cause by the PABX
equipment or cause by external cause, the vendor
should provide loan equipment for immediate
solution to restore the system and fully operational
condition.
y/n
The vendor must have experience in implementing
PABX System Maintenance work in the past 2 years
[please attach with support document]
y/n
Quotation Validity : at least 6 months Specify
Note: Site Visit is required on Monday, 06
th August
2018 At 9 Am - 11.30 Am
Documents
Tender Notice