PUSAT KEBANGSAAN E-KERAJAAN has floated a tender for Maintenance for PABX System. The project location is Brunei Darussalam and the tender is closing on 14 Aug 2018. The tender notice number is EGNC/PM/4.2/2018.029, while the TOT Ref Number is 25510704. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Brunei Darussalam

Summary : Maintenance for PABX System

Deadline : 14 Aug 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 25510704

Document Ref. No. : EGNC/PM/4.2/2018.029

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : PUSAT KEBANGSAAN E-KERAJAAN
Simpang 69-18, Jalan E-Kerajaan, Gadong BE1110 Negara Tel: +673-2424955 Fax: +673-2424940
Brunei Darussalam
Email :procurement@egc.gov.bn

Tender Details

Quotation are invited for Maintenance for PABX System.

Model No: PANASONIC KX-NS1000 IP PBX SYSTEM
Description: - Additional Panasonic NS-1000 System
- Notification for 20 users
- One-Look License
- Software upgrade for existing NS-1000
- DSP Card
- ISDN PRI Adaptor
- Panasonic IP license for 20 users
- Panasonic KX-NT511 IP Extension Set
Lot 1
Contact Person:
Dyg. Samiah
2424955
1.1 Preventive Maintenance Once [1] a month.
[services includes system check, back up,
housekeeping such as proper cabling
arrangement, labeling and others]
y/n

1.2 Corrective Maintenance two [2] hours after receiving
complaint.
[to verify, troubleshoot and rectify operation issues
on the existing PABX system such as no tone,
outgoing barred, etc.]
Response time:
i] Critical [Operation Down] - Less than 2 hours.
ii] Major [Part of operation down] - 2 to 4 hours
iii] Minor [No operation impact] - 1 day
iv] Info [Request for information] - 2 to 4 days
1.3 Operation Maintenance include configuration.
[Changes to PABX system such as outgoing restriction,
extension relocation, new extension line, patching,
additional telephone lines added/bind to extensions,
etc.]
y/n
In case of complete PABX shutdown cause by the PABX
equipment or cause by external cause, the vendor
should provide loan equipment for immediate
solution to restore the system and fully operational
condition.
y/n
The vendor must have experience in implementing
PABX System Maintenance work in the past 2 years
[please attach with support document]
y/n
Quotation Validity : at least 6 months Specify
Note: Site Visit is required on Monday, 06
th August
2018 At 9 Am - 11.30 Am

Documents

 Tender Notice