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WEST LOTHIAN COUNCIL has floated a tender for Housing Management System. The project location is United Kingdom and the tender is closing on 08 Dec 2021. The tender notice number is 592221-2020, while the TOT Ref Number is 48269984. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : United Kingdom
Summary : Housing Management System
Deadline : 08 Dec 2021
Other Information
Notice Type : Tender
TOT Ref.No.: 48269984
Document Ref. No. : 592221-2020
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : GBP 800000.00
Purchaser's Detail
Purchaser : WEST LOTHIAN COUNCIL
Address : Howden South Road
Town : Livingston
NUTS-Code : UKM78 - West Lothian
Postal Code : EH54 6FF
Contact Point : Anita Bainbridge
United Kingdom
Email :anita.bainbridge@westlothian.gov.uk
URL :http://westlothian.gov.uk
Tender Details
Document Type : Prior information notice without call for competition
Title : Housing Management System
Reference Number : CC10701
Contract Type : Services
Estimated Value : 800000.00 - GBP
Description : West Lothian Council have a requirement to tender for an IT management system covering daily operations within the housing, customer and building service areas.
As our service recovers and renews following Covid-19, we are seeking to ensure we operate digitally, in communities and efficiently. We wish to deliver resolutions and services at point of need, and be able to deliver entire customer journeys, end to end. We want a system agile enough to deliver self service, automation and to be agnostic of device or method of contact.
We want a solution that supports our ethos of service design by user feedback, and integrates fully and seamlessly with the council-s CRM provision. We see the next 10 years as a critical decade of modernisation of our service to move into a more user focused service delivery model, and require a partner who will not just enable this, but will deliver future proof solutions for a modern housing and customer service.
72222200 - Information systems or technology planning services
72222000 - Information systems or technology strategic review and planning services
72222100 - Information systems or technology strategic review services
72223000 - Information technology requirements review services
7226710...
Documents
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