Cross Border Privacy Rules System Implementation and Administration Assistance Tender

Procurement Summary

Country : USA

Summary : Cross Border Privacy Rules System Implementation and Administration Assistance

Deadline : 25 May 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 23574932

Document Ref. No. :

Competition : ICB

Financier : Asia-Pacific Economic Cooperation (APEC)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : ASIA-PACIFIC ECONOMIC COOPERATION
Attn: Michelle Sylvester-Jose Policy Advisor U.S. Department of Commerce 1401 Constitution Ave NW, Room 20001 Washington, DC 20230
USA
Email :michelle.sylvester-jose@trade.gov
URL :http://www.apec.org/

Tender Details

Request for proposals are invited for APEC Cross Border Privacy Rules System Implementation and Administration Assistance.

Introduction

A The APEC Secretariat is seeking proposals for the provision of the Services described in RFP

Schedule 1 - Statement of Requirement.

B Each Bidder to this RFP is expected to:

(i) fully inform themselves on all aspects of the work required to be performed;

(ii) submit its proposal on the template provided at RFP Schedule 2 - Proposal, including the signed Declaration by Bidder at the end of Schedule 2; and

(iii) submit its proposal in accordance with RFP Schedule 1 - Statement of Requirement and with due note of RFP Schedule 5 - Evaluation Criteria.

C Each Bidder, by submitting its proposal, agrees that the proposal is subject to the RFP Schedule

4 - Standard Conditions of Proposal, and agrees to comply with those conditions. Acceptance of a proposal will occur only when a contract is executed. Any Contract will incorporate the APEC policies and guidelines identified in RFP Schedule 3 - Special Conditions of Proposal and the contract at RFP Schedule 6 - Standard Contract Conditions.

D Bids from contractors based in non-member economies and bids from international organisations may be considered. However, priority is given to suitably qualified tenders from member economies.

The Services
The APEC Secretariat is seeking proposals for APEC Cross Border Privacy Rules System Implementation and Administration Assistance (M CTI 01 2011T).

1. Background

APEC developed the APEC Cross-Border Privacy Rules (CBPR) and the APEC Privacy Recognition for Processors (PRP) to enhance consumer, business, and regulator trust and accountability with respect to the cross border flow of personal information. APEC economies are now in the process of implementing the CBPR and PRP systems across the APEC region and are working to promote the systems- business and consumer benefits.

2. Objectives of the Project

This project is intended to improve the cbprs.org website in order to entice economies and businesses to participate in the CBPR and PRP systems, provide information and support for those already participating in the systems, and provide transparency to entities, including consumers, about how the systems operate.

The audience for the enhanced website includes those currently participating in, considering participating in, or seeking to learn about, the CBPR system, including governments, enforcement authorities, consumers, companies, and Accountability Agents. The enhancements will be designed to make the website more informative, attractive, and easy to use for its audience.

3. Scope of Services

3.1 Description of Services

The contractor shall work in consultation with the Project Overseer to improve the cbprs.org website, including the following specific enhancements:

1) Update the website-s overall appearance;

2) Post all endorsed CBPR and PRP system documents and related documents, including economy and accountability agent applications. Enhance system for website administrator to upload publicfacing documents and updates on an ongoing basis;

3) Provide clear, easy-to-navigate information, including written descriptions, forms, templates, graphics and figures, to consumers and businesses about the CBPR System, including how it works, how it can be used and how it addresses complaints, including those involving false claims about CBPR or PRP certification in each participating economy and in APEC as a whole;

4) Create a searchable, consumer-friendly directory of certified companies that Accountability Agents can update directly with relevant information, such as logos and links to company privacy policies;

5) Create a complaint assistant on the website where consumers can enter complaints, which would be directed to the appropriate party;

6) Post a list of the Cross Border Privacy Enforcement Authorities with appropriate contact information;

7) Incorporate a news feed for posting developments in the CBPR and PRP Systems and an events calendar for posting upcoming CBPR and PRP-related events;

8) Host the redesigned cbprs.org website

The contractor is expected to implement appropriate security measures, including secure protocols. Before commencing work on the site, the contractor is expected to provide the Project Overseer and the APEC Secretariat with (1) a work plan specifying the work to be completed on the site and the estimated cost and timeframe for completing each item and (2) mock-ups demonstrating the look and content of the site-s redesign. The contractor is also expected to report to the Project Overseer and APEC Secretariat each week describing (1) work completed, (2) any necessary modifications to the work plan, and (3) work expected to be completed over the subsequent week. At the conclusion of the project, the contractor is expected to demonstrate how to update and maintain the site to the website administrator and submit a report outlining (1) all work completed, (2) modifications to the initial work plan, (3) lessons learned, (4) and a cost estimate for ongoing maintenance and operations.

After the launch of the website, the contractor is expected to provide technical support and advice to the website administrator through 31 December 2018. This includes:

1) Consulting with and advising the website administrator on the use and upkeep of the website;

2) Editing, revising, updating or creating new textual content or minor graphical content;

3) Regular monitoring and updating to ensure performance across all major browsers, including mobile browsers;

4) Monitoring website functionality and fixing issues where necessary.

The contractor is expected to conduct a demonstration of the new site, either in-person or remotely, at APEC Senior Officials Meeting 3, to be held in Port Moresby, Papua New Guinea in August 2018.

3.2 Expected Outcomes and Timelines
Prepare work plan and mock-ups
Format: Document
Delivery Date: 15 July 2018
Finalize enhanced website and conduct demonstration to website administrator
Format: Website
Delivery Date: 15 August 2018
Remotely Demonstrate website at APEC Electronic Commerce Steering Group Meetings in Port
Moresby, Papua New Guinea
Format: Workshop/Presentation
Delivery Date: 31 August 2018
Provide ongoing technical support and advice to website administrator
Format: Telephone and online support
Delivery Date: 31 December 2018
Prepare a written report outlining work completed
Format: Document
Delivery Date: 31 December 2018

Documents

 Tender Notice