THE POLICE AND CRIME COMMISSIONER FOR WEST YORKSHIRE has floated a tender for Critical Communications Infrastructure Framework. The project location is United Kingdom and the tender is closing on 25 Nov 2019. The tender notice number is OCT312559, while the TOT Ref Number is 37198766. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : United Kingdom

Summary : Critical Communications Infrastructure Framework

Deadline : 25 Nov 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 37198766

Document Ref. No. : OCT312559

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : THE POLICE AND CRIME COMMISSIONER FOR WEST YORKSHIRE
The Police and Crime Commissioner for West Yorkshire
n/a
Ploughland House
West Yorkshire
WF1 1DL
UK
Contact person : Lynne Allen
E-mail : lynne.allen@southyorks.pnn.police.uk
NUTS : UKC
Internet address(es)
Main address : https : //bluelight.eu-supply.com/

United Kingdom
Email :lynne.allen@southyorks.pnn.police.uk
URL :https://bluelight.eu-supply.com/

Tender Details

The Police and Crime Commissioner for West Yorkshire is establishing a framework for a period of 5 years for the North East Police and Fire Services. The framework will be established with 1 strategic partner to configure, implement and support the full end-to-end solution.



Title: Critical Communications Infrastructure Framework

Published by: The Police and Crime Commissioner for West Yorkshire

Publication Date: 16/10/2019

Deadline Date: 25/11/2019

Deadline Time: 09:00

Notice Type: Contract Notice

Has Documents: No

Has ESPD: No

Abstract: The Police and Crime Commissioner for West Yorkshire (PCC) has identified a need to replace the below listed technology and have elected to establish a framework for a period of 5 years for the North East Police and Fire Services. It is intended that the framework will be established with 1 strategic partner to configure, implement and support the full end-to-end solution.The following systems are to be replaced/introduced:1) Integrated Communication Control System (ICCS);2) Telephony infrastructure (Critical Telephony);3) Call recording system;4) Customer Relationship Management (CRM) system;5) Ongoing support and maintenance for legacy systems when the current support expires;6) Solution integration services to configure, implement and support the entire solution.The above infrastructure is critical to the Force`s ability to answer and respond to 999 and 101 calls. The telephony infrastructure allows the Force to receive 999 and 101 calls and route it to desks which agents are sat at. The ICCS system allows despatchers to task officers over the Airwave radio network and the call recording system ensures that all 999 101 and despatch communications are recorded in case th...



Estimated total value: Value excluding VAT: 50 000 000.00GBP

Documents

 Tender Notice