Procurement Summary
Country : United Kingdom
Summary : Critical Communications Infrastructure Framework
Deadline : 25 Nov 2019
Other Information
Notice Type : Tender
TOT Ref.No.: 37198766
Document Ref. No. : OCT312559
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
Purchaser : THE POLICE AND CRIME COMMISSIONER FOR WEST YORKSHIRE
The Police and Crime Commissioner for West Yorkshire
n/a
Ploughland House
West Yorkshire
WF1 1DL
UK
Contact person : Lynne Allen
E-mail : lynne.allen@southyorks.pnn.police.uk
NUTS : UKC
Internet address(es)
Main address : https : //bluelight.eu-supply.com/
United Kingdom
Email :lynne.allen@southyorks.pnn.police.uk
URL :https://bluelight.eu-supply.com/
Tender Details
The Police and Crime Commissioner for West Yorkshire is establishing a framework for a period of 5 years for the North East Police and Fire Services. The framework will be established with 1 strategic partner to configure, implement and support the full end-to-end solution.
Title: Critical Communications Infrastructure Framework
Published by: The Police and Crime Commissioner for West Yorkshire
Publication Date: 16/10/2019
Deadline Date: 25/11/2019
Deadline Time: 09:00
Notice Type: Contract Notice
Has Documents: No
Has ESPD: No
Abstract: The Police and Crime Commissioner for West Yorkshire (PCC) has identified a need to replace the below listed technology and have elected to establish a framework for a period of 5 years for the North East Police and Fire Services. It is intended that the framework will be established with 1 strategic partner to configure, implement and support the full end-to-end solution.The following systems are to be replaced/introduced:1) Integrated Communication Control System (ICCS);2) Telephony infrastructure (Critical Telephony);3) Call recording system;4) Customer Relationship Management (CRM) system;5) Ongoing support and maintenance for legacy systems when the current support expires;6) Solution integration services to configure, implement and support the entire solution.The above infrastructure is critical to the Force`s ability to answer and respond to 999 and 101 calls. The telephony infrastructure allows the Force to receive 999 and 101 calls and route it to desks which agents are sat at. The ICCS system allows despatchers to task officers over the Airwave radio network and the call recording system ensures that all 999 101 and despatch communications are recorded in case th...
Estimated total value: Value excluding VAT: 50 000 000.00GBP
Documents
Tender Notice