Procurement Summary
Country : Denmark
Summary : Contract notice: Software package and information systems
Deadline : 15 Aug 2018
Other Information
Notice Type : Tender
TOT Ref.No.: 25094151
Document Ref. No. : 311761-2018
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
Purchaser : ØRSTED SERVICES A/S
Office Name: Ørsted Services A/S
Address: Kraftværksvej 53
Town: Fredericia
Postal Code: 7000
Contact Point: Marie Louise Müller
Phone: +45 99551111
Denmark
Email :info@orsted.dk
URL :www.orsted.com
Tender Details
Object of the contract
Software package and information systems
Description: Contract notice: Software package and information systems
Authority Type: Utilities entity
Contact Nature: Services
Procedure: Negotiated procedure
Document: Contract notice
Regulation: European Union
Award criteria: The most economic tender
CPV code: 48000000, 48000000
CPV Description: Software package and information systems.
Tender for a modern cloud based CRM platform
Tender for a modern cloud based Customer Relationship Management (CRM) platform.
The scope of Services (the "Scope of Services") for the tender comprises to acquire a modern cloud based Customer Relationship Management (CRM) platform that can be used by Sales B2B and any other 0rsted entity with a need to use a Cloud Based CRM platform. As Sales B2B will be the first user of the platform requirements in this tender is to some extend derived from the needs of Sales B2B.
This project aims to consolidate all commercial processes on 1 CRM-platform that will be flexible enough to handle future requirements. Today, the scattered nature of 0rsted's CRM platforms, as well as different implementations of sales processes and customer views, adds a level of unnecessary complexity to the management of the business and hinders full transparency across markets.
Internet address (URL): www.orsted.com
Documents
Tender Notice