Contract notice: IT services: consulting, software development, Internet and support Tender

Procurement Summary

Country : Germany

Summary : Contract notice: IT services: consulting, software development, Internet and support

Deadline : 27 Sep 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 26176933

Document Ref. No. : 372799-2018

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : BERLIN TOURISMUS & KONGRESS GMBH
Office Name: Berlin Tourismus & Kongress GmbH
Address: Am Karlsbad 11
Town: Berlin
Postal Code: 10785
Contact Point: Zentrale Dienste


Fax: +49 3025002532
Germany
Email :beschaffung@visitberlin.de
URL :www.about.visitberlin.de

Tender Details

Object of the contract
IT services: consulting, software development, Internet and support

Description: Contract notice: IT services: consulting, software development, Internet and support

Authority Type: Other
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union
Award criteria: The most economic tender
CPV code: 72000000, 72200000, 72210000, 72211000, 72250000, 72262000, 72263000, 72000000, 72200000, 72210000, 72211000, 72250000, 72262000, 72263000
CPV Description: IT services: consulting, software development, Internet and support.

Software programming and consultancy services.

Programming services of packaged software products.

Programming services of systems and user software.

System and support services.

Software development services.

Software implementation services.

Leistungen zur Entwicklung einer zentralen ZutrittskontrolleBerlin (Global Access Handling)

Reference Number: D-0036/2018 - visitBerlin - visitBerlin Relay

2 Subject of the Call for Proposals

See Appendix Technical Specifications

2.1) Initial Situation and Status Quo

Existing entrance systems in Berlin's museums and attractions are used in the validation of Tickets and their review on own services / systems back. The QR or barcode on the ticket odHidden codes using NFC technology are checked for their validity according to various criteria. The first criterion is usually whether the QR or barcode is known at all. Only then are plausibility checks carried out (such as a check for a specific time window or the number of admissible entries). Isolated systems fail due to QR or barcodes from external systems already at the first criterion: the QR or barcodes of the external systems are not known in the entrance system of most museums / attractions in Berlin, although the card entitles the guest to enter. Accordingly, the QR or barcode will be rejected.

The access control for tickets will be limited in the attractions of Berlin (for example museums) to their own (technche) range instead. In museums, only native tickets are checked and scanned at the entrance. As a result, distributors are currently shopping directly at the attractions or need to have their in-house vouchers exchanged by the end-user on site. In addition, some museums / attractions have separate readers besides their own scannershet to scan the QR or barcodes of the foreign voucher (current logic: new actor, new voucher, additional reader or smartphone, sometimes several apps are used on a smartphone, no linking of data). These different readers required increasingly meet with the service partners to rejection, especially because the handling of several GIn addition to the own in the daily operation for the cashier and / or entrance coworker can not be realized. This leads in particular to tourist tickets (eg: Berlin WelcomeCard) by visitBerlin, e.g. to the fact that it comes at regular intervals to deviations of the settlements between the service partners and visitBerlin.

Another disadvantage of these "foreclosed"-Systems is that comprehensive evaluations of the number of visitors to the museums, attractions or other tourist service providers altogether are not possible. This makes it difficult to understand how visitor flows are moving in the city, and thus the city-wide acceptance of a product can not be precisely assessed.

The provision of a system for centralized accesstrolls

2.2) Vision and Objective

Due to the heterogeneous landscape of the ticket and management software of small and large tourist service providers in Berlin and the associated very different ticket processing, there is a need for service providers (museums, attractions, sightseeing tours), etc.) a technische solution for cross-system ticket checking / validation.

With the development of a central access controlttskontrolle
Internet address (URL): www.about.visitberlin.de

Documents

 Tender Notice