Contract notice: Helpdesk and support services Tender, Poland - 27697495

Procurement Summary

Country : Poland

Summary : Contract notice: Helpdesk and support services

Deadline : 21 Nov 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 27697495

Document Ref. No. : 451419-2018

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : KANCELARIA SEJMU
Office Name: Kancelaria Sejmu
Address: ul. Wiejska 4/6/8
Town: Warsaw
Postal Code: 00-902
Contact Point: Anna Ko?micka

Phone: +48 226942677
Fax: +48 226941149
Poland
Email :biuro-zam@sejm.gov.pl
URL :www.sejm.gov.pl

Tender Details

Object of the contract
Helpdesk and support services

Description: Contract notice: Helpdesk and support services

Authority Type: Other
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 72253000, 72514100, 64200000, 51611000, 51611100, 72253000, 72514100, 64200000, 51611000, 51611100
CPV Description: Helpdesk and support services.

Facilities management services involving computer operation.

Providing IT services for 460 basic Members' offices and an additional post at the Chancellery of the Sejm.

Reference Number: BIT 3021-72 / 18 / AK

The subject of the order is the provision of an IT servicefor 460 basic parliamentary offices and 1 position in the Chancellery of the Sejm.

Main Site: Warsaw, Chancellery of the Sejm, POLAND

The contractor should:

1) create an ICT infrastructure, which includes in particular: for the duration of the contract, computer equipment including software, color laser printers, monochrome multifunction devices, access to the Internet networkat the offices of the deputies, remote workstation management system and executive staff,

2) provide on-line control of the provided service at one additional post located in the Chancellery of the Sejm,

3) train users - deputies or people indicated in the hardware and software support (job training),

4) to run and maintain the ICT infrastructure, oreferred to in point 1) in a condition enabling constant use of the IT service, including providing and ensuring effective protection of installed computer stands against the effects of network attacks and malicious software,

5) delivered with new printing devices and during the 2, 4 and 6 review service set of original device manufacturer toner cartridgesh for a color laser printer, capable of printing not less than 4, 000 pages (mono) and 3, 000 pages (color) and for a monochrome MFP that can print no less than 6, 000 pages,

6) each time a deputy enters parliamentary mandate change the term of office of the Sejm or during its term, provide a set of original pro tonera printing device dealer for a color laser printer capable of printing not less than 4, 000 pages (mono) and 3, 000 pages (color) and a monochrome MFP that can print no less than 6, 000 pages, and replace with new consumables color laser printer as well as monochrome devicesa multifunctional, in particular drums, imaging modules, waste toner containers

7) provide assistance, advice and technical support during office hours (9:00 5:00 pm on business days),

8) provide 24-hour (days) working time) time to resolve any reported problem related to the operation of the service, while maintaining the service response time of no more than 4 hours,

9) provide an unpaideasily transferring the service to a different office location:

a) during the term of the Sejm - in the case of changing the location of the basic parliamentary office or expiry of the deputy's mandate,

b) after the term of office of the Sejm.

Contractors who are not subject to exclusion may apply for the order based on the premises specified in art. 24 sec. 1 point 12 23 of the Public Procurement Law and in art. 24 sec. 5 points-1, 4-8 of this Act, if they occurred in the periods specified in art. 24 sec. 7 uPzp and meet the conditions for participation in the proceedings. In order to confirm the absence of grounds for exclusion of the Contractor from participation in the proceedings, the Employer will request:

1) information from the NQF in the scope specified in art. 24 sec. 1 items 13, 14 and 21 of the Public Procurement Law and regarding a conviction for a prisoner's offense, to the extent specified byordinance of the Employer pursuant to art. 24 sec. 5 points 5 and 6 uPzp, issued not earlier than 6 months before the deadline for submitting bids,

2) certificate of the competent US governor confirming that the Contractor is not in arrears with paying taxes issued not earlier than 3 months before the deadline for submission of bids or other a document confirming that the contractor has concluded an agreement withthe competent tax authority regarding the repayment of such receivables, together with any interest or fines, in particular obtained legally permitting, postponing or spreading overdue payments or suspending the entire enforcement of the decision of the competent authority; 3) certification of the relevant ZUS or KRUS organizational unit or other document confirming that the Contractorand it is not in arrears with paying social security or health insurance contributions - issued no earlier than 3 months before the deadline for submission of bids or other document confirming that the contractor has entered into an agreement with the competent authority regarding repayment of such receivables with possible interest or fines, peculiarities obtained the legally required exemption, postponement or distributionno payment of overdue payments or suspension in full of the decision of the competent authority,

4) excerpt from the relevant register or Central Register and Information on Business, if separate provisions require entry in the register or records, to confirm the absence of grounds for exclusion under Article. 24 sec. 5 pt 1 uPzp;

5) statement of the Contractor about the lack of delivery to him pa final judgment of a court or a final administrative decision on payment of taxes, fees or social security or health insurance premiums or in the event of issuing such a verdict or decision documents confirming payment of such receivables with possible interest or fines or conclusion of a current agreement regarding repayment of such receivables ;

6) StatementContractor's lack of a ruling against him as a preventive measure prohibiting to apply for public orders; - 7) Contractor's statement that the final judgment of the conviction court for imposing a restriction of liberty or a fine in the scope determined by the awarding entity under Art. 24 sec. 5 points 5 and 6 of the Public Procurement Law,

8) Contractors about the lack of release of the last one against himz o. o. an administrative decision on violation of obligations arising from the provisions of labor law, environmental law or social security regulations to the extent determined by the contracting authority on the basis of art. 24 sec. 5 pt 7 uPzp;

9) ośw. Contractors about not being in a bid taxes and local fees, referred to in the Act of 12.1.1991 on local taxes and charges (Journal of Laws of 2018r. item 1445). The Contractor, within 3 days from posting on the website information on the opening of offers referred to in art. 86 par. 5 uPzp, it provides the Ordering Party with a declaration of belonging or absence. to the same capital group as referred to in art. 24 sec. 1 point 23 of the Public Procurement Law Along with the submission of the statement, the Contractor may provide evidence that links with another Contractor nand lead to distortion of competition in the procurement procedure.

The Contractor should prove that he is insured against civil liability in the scope of business activity related to the subject of the order for a guarantee sum not less than PLN 5, 000, 000. ordering, the above condition can be met1 contractor or jointly by all Contractors jointly applying for the order.

To the offer, each Contractor should attach the statements, as per the day of submitting bids, referred to in art. 25a of the Public Procurement Law in the scope confirming the fulfillment of the conditions for participation in the proceedings, in which there is also a statement on the lack of grounds for-exclusion from the proceedings. The Contractor submits the above-mentioned statements in the form of a single document drawn up in accordance with the standard form set out in the European Commission (EU) 2016/7 implementing regulation of 5.1.2016 (OJ L 3/16 of 6/16/2016) establishing a standard a form of the Single European Order Document in electronic form. Offer of the assembliesand by the Contractor should be prepared in accordance with the Bid Form included in Chapter III of the ToR and should contain

1) a document containing the password for access to the EJF file and, if necessary, other information for correct access to EAT, in particular information about the encryption program used or the procedure for decrypting data contained in EED;

2) specification of techniqueincluding computer hardware, color laser printers, monochrome multifunction devices, routers, software, installed in the offices of the Deputies and in the Chancellery of the Sejm; list of software installed on computer hardware (Annex 1 to the offer "Technical specification of devices and software");

3) technical and organizational description of remote service management;

4) opis to secure the proper functioning of the equipment, software and computer network.

The offer should include:

1) power of attorney in the case of signing the offer by persons whose authorization to act on behalf of the Contractor does not result from the document, registered by the Contractor, which the Purchaser can download with free, publicly available database indicated by the Contractor (obligationindication of the base address does not apply to contractors from Poland). Power of Attorney The Contractor submits in original or a copy confirmed in accordance with the provisions of the Regulation of the Minister of Development on the types of documents that the contracting authority may request from the contractor in the proceedings for the order;

2) in the case of Contractors jointly applying for the order - information on the establishment of fulllimb to represent them in the proceedings for a public order or representation in the procedure and conclusion of a public order contract in writing

3) the entity's obligation on which the Contractor relies on the principles specified in art. 22a of the Public Procurement Law - in writing;

4) if the Contractor intends to entrust the execution of a part of theto subcontractors - the Contractor's indication of these parts of the order. The names of the subcontractors' companies are given in the EIN

The Contractor remains bound by the offer for a period of 60 days. The period of being bound by the offer starts as soon as the deadline for submission of tenders expires. The ordering party requires a bid bond in the amount of PLN 200, 000. • The ordering party requires a security of due performance of the contract in the amount of 5-% of the gross offer price.

Documents of foreign entities should be submitted in accordance with the Regulation of the Minister of Development of 26.7.2016 on the types of documents that the contracting authority may request from the contractor in the procedure for awarding the contract (Official Journal 2016. 1, 126.)


Internet address (URL): www.sejm.gov.pl

Documents

 Tender Notice