STUDENT LOANS COMPANY has floated a tender for Contract notice: Collection agency services. The project location is United Kingdom and the tender is closing on 09 Dec 2018. The tender notice number is 499533-2018, while the TOT Ref Number is 28398713. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : United Kingdom

Summary : Contract notice: Collection agency services

Deadline : 09 Dec 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 28398713

Document Ref. No. : 499533-2018

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : STUDENT LOANS COMPANY
Office Name: Student Loans Company
Address: 100 Bothwell Street
Town: Glasgow
Postal Code: G2 7JD
Contact Point: Susan Butcher

Phone: +44 1412433482
United Kingdom
Email :susan_butcher@slc.co.uk
URL :http://www.slc.co.uk

Tender Details

Object of the contract
Collection agency services

Description: Contract notice: Collection agency services

Authority Type: Body governed by public law
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 79940000, 79940000
CPV Description: Collection agency services.

Overseas Debt Collection

Reference Number : 2018-SLC-244

SLC would like to appoint a UK based DCA to make contact with customers who SLC believe are resident overseas with a view to collecting ICR debt and/or to complete customer documentation (OVFA) to confirm the customers' current circumstances.

Main Site : Glasgow City

SLC would like to appoint a UK based DCA to make contact with customers who SLC believe are resident overseas.

As a minimum it is expected that the contacts will consist of inbound and outbound telephony, letters, emails and SMS. SLC is interested in innovative approaches and strategies that will maximise the number of quality contacts, which in turn will facilitate the achievement of the objectives of the activity.

The key objectives are:

— to collect ICR debt and/or,

— to complete customer documentation (OVFA) to confirm the customers' current circumstances.

The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-Collection-agency-services./993W96332K

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/993W96332K

GO Reference: GO-2018119-PRO-13525978


Internet address (URL): http://www.slc.co.uk

Documents

 Tender Notice