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Change Management Expert, UNCDF/BTCA Tender, Ghana - 35477793

UNCDF has floated a tender for Change Management Expert, UNCDF/BTCA. The project location is Ghana and the tender is closing on 27 Aug 2019. The tender notice number is , while the TOT Ref Number is 35477793. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Ghana

Summary : Change Management Expert, UNCDF/BTCA

Deadline : 27 Aug 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 35477793

Document Ref. No. :

Competition : ICB

Financier : United Nations Secretariat

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : UNCDF
Email: uncdf.procurement@uncdf.org
First name: UNCDF
Surname: UNCDF
Telephone country code: United States of America (+1)
Telephone number: 212 906 6479
Ghana
Email :uncdf.procurement@uncdf.org

Tender Details

Tender are invited for Change Management Expert, UNCDF/BTCA

Deadline : 27-Aug-2019 00:00 (GMT -4.00)

Published : 13-Aug-2019

Type of Notice : Request for proposal

Beneficiary Country/Territory : Ghana

Reference : 86953 - Change Management Expert, UNCDF / BTCA

Description : The Better Than Cash Alliance and Ghana Water Company are looking to hire a Change Management Expert with experience in leading digital transformation in private and public sectors, to support Ghana Water develop and implement an all-inclusive change management process.

Based within the GWCL, with supervision from the Better Than Cash Alliance Africa Regional Lead, the consultant will be responsible for the following:

1. Assess the current organizational change level, given the progress made so far in the transformation process.

Obtain staff`s views and expectations on the ongoing digital transformation process. This may be through running an anonymous internal staff survey, focus group discussions or other convenient and relevant methods.

Document, analyze and present the findings and recommendations to the senior management team for their approval.

2. Based on the findings, develop a digital payment change management framework incorporating implementable action points that will enhance organizational appreciation of digitizing bill collection, as well as agree with Senior Management on key change management performance indicators.

Agree on key performance indicators and develop monitoring tools for the same

Using tracking tools like the change management transformation cycle, (1. Resistance, 2. Awareness, 3. Understanding, 4, Acceptance and 5 Commitment[1]), aim to move majority of staff to Acceptance and Commitment levels. This process may include id...